A recent survey by The Harris Poll for Arcadia shows that most healthcare technology leaders (96%) believe artificial intelligence (AI) offers a competitive edge in the industry. While AI’s potential is widely recognized, only one in three leaders consider it essential today, though 73% expect it to be vital within five years.
Workforce challenges present the biggest hurdle, with 40% of executives citing the lack of skilled talent and 39% pointing to limited experience with AI as obstacles. Ethical concerns also remain, with 35% highlighting issues related to privacy and security.
Despite these concerns, healthcare leaders are optimistic about AI’s potential to analyze patient data to detect trends and improve individual outcomes. More than half (58%) believe AI can enhance patient care, while 47% see its value in analyzing electronic health records.
Michael Meucci, president and CEO of Arcadia, noted the industry is preparing for an “AI-powered revolution” in patient care and operations, emphasizing the need for a robust data foundation and skilled human talent. Additionally, Alexander Ding, MD of the American Medical Association, highlighted AI’s potential to reduce administrative burdens and boost job satisfaction.
However, concerns about AI exacerbating healthcare inequities persist. Jennifer Stoll of OCHIN warned that AI could deepen disparities in care without careful implementation.